Philadelphia FIGHT

2021 Hypertension Control Exemplar

At the height of the COVID-19 pandemic, Philadelphia FIGHT reached out to more than 3,000 patients with hypertension because FIGHT staff knew the power of medication adherence for hypertension control.

Million Hearts^® recognizes Philadelphia FIGHT as a Hypertension Control Exemplar for their outstanding efforts to prioritize hypertension treatment during the COVID-19 pandemic.

Successful Strategies

Once stay-at-home orders began, staff members called all their patients who were taking medication for chronic health conditions. If patients were not able to receive at-home delivery through their pharmacy, Philadelphia FIGHT staff members personally delivered the medications. Staff also called patients to teach them how to use their home blood pressure monitors.

In total, Philadelphia FIGHT called more than 5,000 patients and delivered medication to 600 of them. Staff also helped an additional 1,200 patients manage medication concerns, such as transferring prescriptions to other pharmacies after the COVID-19 pandemic shutdown and during the height of political uprisings and protests in the nation.

“We’re moving into this third phase now about how we can be creative and innovating in terms of the patients that we’re reaching out to. We want to make sure that we continue to deliver quality medicine, not just brief phone calls to be able to check a box and bill for the visit. [We want] to utilize the things that we have available to address some of the disparities in our patient population.”

—Philadelphia FIGHT, Philadelphia, PA

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